Eversight’s advanced DVR programming service is designed to get your video recorder configured for optimal performance.
Most DVR owners don’t take the time or just don’t know how to use the powerful features built right into their DVR. Our configurations can extend recording time, can set alarm points, configure telephone and email alerts, name cameras, setup area maps and much more.
We can make general configurations based on our experience and best practices. We can also dig deeper and analyze your recordings to better customize your DVR settings to your specific environment and needs.
Get more out of your surveillance system and really take advantage of the powerful features your video surveillance system offers by having Eversight configure your DVR with our Advanced DVR programming service.
Most DVR owners don’t take the time or just don’t know how to use the powerful features built right into their DVR. Our configurations can extend recording time, can set alarm points, configure telephone and email alerts, name cameras, setup area maps and much more.
We can make general configurations based on our experience and best practices. We can also dig deeper and analyze your recordings to better customize your DVR settings to your specific environment and needs.
Get more out of your surveillance system and really take advantage of the powerful features your video surveillance system offers by having Eversight configure your DVR with our Advanced DVR programming service.
DVR Programming: (billed in 1 hour increments, 1 hour minimum)
Includes:
• DHCP or STATIC IP LAN addressing for your DVR
• Dynamic DNS configuration through Everfocus DDNS service
• Opening and forwarding of Ports to your DVR
• Remote access setup and troubleshooting for your DVR
• Camera setup for motion detection and area masking
• Schedule setup for recording at specific times
• PTZ camera configuration and waypoint setup
• Alarm settings
• User setup and access rights
Does not include:
• Physical installation of equipment
• Initial setup of high speed internet access (this is done by your internet service provider)
• Configuration of other manufacturer's equipment
Information and items you'll need on hand prior to the call:
1. A computer with internet access at the DVR location.
2. Your internet service provider name and phone number
3. Know whether you have dynamic or static IP addressing (if you are not sure check with your provider)
4. Know the Make and Model of your modem and or router
5. Know your User name and Password to access your modem and or router.
Before you buy understand the following guidelines:
1. Advanced support is nonrefundable.
2. All work is performed remotely (virtual hands on)
3. You must have a form of high speed internet access at the site.
4. You are responsible to provide the technician with basic information about your Internet connection and equipment.
5. Prior to work you must make your payment online, your receipt # is your access code for your support call.
6. A one hour minimum charge is required for any advanced support call. Supports calls exceeding one hour are billed in subsequent one hour intervals prior to work.
7. Time may be broken into 15 minute intervals at your technician's discretion. Any remaining minutes not used within seven days from the date of purchase expire and are nonrefundable.
Includes:
• DHCP or STATIC IP LAN addressing for your DVR
• Dynamic DNS configuration through Everfocus DDNS service
• Opening and forwarding of Ports to your DVR
• Remote access setup and troubleshooting for your DVR
• Camera setup for motion detection and area masking
• Schedule setup for recording at specific times
• PTZ camera configuration and waypoint setup
• Alarm settings
• User setup and access rights
Does not include:
• Physical installation of equipment
• Initial setup of high speed internet access (this is done by your internet service provider)
• Configuration of other manufacturer's equipment
Information and items you'll need on hand prior to the call:
1. A computer with internet access at the DVR location.
2. Your internet service provider name and phone number
3. Know whether you have dynamic or static IP addressing (if you are not sure check with your provider)
4. Know the Make and Model of your modem and or router
5. Know your User name and Password to access your modem and or router.
Before you buy understand the following guidelines:
1. Advanced support is nonrefundable.
2. All work is performed remotely (virtual hands on)
3. You must have a form of high speed internet access at the site.
4. You are responsible to provide the technician with basic information about your Internet connection and equipment.
5. Prior to work you must make your payment online, your receipt # is your access code for your support call.
6. A one hour minimum charge is required for any advanced support call. Supports calls exceeding one hour are billed in subsequent one hour intervals prior to work.
7. Time may be broken into 15 minute intervals at your technician's discretion. Any remaining minutes not used within seven days from the date of purchase expire and are nonrefundable.
How IT Works
Advanced Support requires a high speed internet connection between you and our technician. This connection allows our technicians to provide virtual hands on support.
Having a computer onsite with internet access is required for Advanced Support. Your DVR or router may initially not be accessible so your onsite computer will allow the technician access.
Advanced Support requires a high speed internet connection between you and our technician. This connection allows our technicians to provide virtual hands on support.
Having a computer onsite with internet access is required for Advanced Support. Your DVR or router may initially not be accessible so your onsite computer will allow the technician access.
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